Please check your spam or promotions folder.
If you still can’t find it, contact our support team at Aerismedics@gmail.com and we’ll help you locate your order.
Customer satisfaction is our top priority. If you’re not completely satisfied with your order, you can return items within 30 days of delivery for a full refund (excluding shipping).
Incorrect or defective items:
Email a photo to aerismedics@gmail.com within 30 days, and we’ll arrange a replacement or refund.
Return Guidelines:
Use a traceable, insured shipping service — we aren’t responsible for lost or damaged returns.
Items must be returned in their original packaging and properly packed to prevent damage.
Return shipping costs are the customer’s responsibility.
Refunds are processed after we’ve received and inspected the items.
Not eligible for return:
Requests made after 30 days.
Items lost or damaged due to improper packaging.
Return shipping costs.
Please check your spam or promotions folder.
If you still can’t find it, contact our support team at Aerismedics@gmail.com and we’ll help you locate your order.
See our Shipping Policy
Please write us at Aerismedics@gmail.com Our friendly customer support will handle this for you and will make sure you will get your order.