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Shipping policy

Free Shipping Across the World

We offer free standard shipping on all orders worldwide.

Processing Time

All orders are carefully processed and handled within 24–48 hours before shipping.

Delivery Time

Once your order is shipped, delivery typically takes 3–9 business days. Please note that delivery times may vary depending on your location, holidays, or unexpected delays outside our control.

Order Tracking

A tracking number will be provided as soon as your order is dispatched. Customers are responsible for monitoring their shipments and contacting the carrier directly if any delivery issues arise.

Customer as Importer

For international orders, the customer is considered the Importer of Record. By placing an order, you agree to accept full legal responsibility for importing the goods into your country.

You are responsible for paying any applicable VAT, import duties, customs fees, or local taxes as required by your country’s laws.

Our responsibility for the goods ends when they are collected by the carrier from our warehouse. At that point, all risk, liability, and ownership transfer to you.

You are also responsible for arranging shipping, ensuring the goods clear customs, and covering any delays or holds caused by customs.

Address Accuracy

It is the customer’s responsibility to provide a complete and correct delivery address when placing an order.

If the address is incomplete, incorrect, or undeliverable, you will be responsible for any reshipment costs or additional carrier fees. We are not liable for lost packages resulting from incorrect addresses provided by the customer.

Damaged or Lost Shipments

If your order arrives damaged or is lost in transit, please notify us within 30 days of the shipping date. We will work with you to arrange a replacement where applicable.

Please note that damage or loss occurring after the goods are in your possession or after dispatch from our facility is not covered.